Tunstall Americas Partners With Numera On Distribution Of Mobile Personal Emergency Response System (mpers)
Personal Emergency Response Systems
The centers feature high-speed communication infrastructures and the highest security available. The centers are HIPAA compliant and staffed by professional telephone Tunstall Agents who have been highly trained on the mPERS solution. By simply pressing the mPERS emergency response button, the customer will be connected to a Tunstall Agent who will evaluate the situation and determine appropriate action. The mPERS has built-in GPS technology, which helps the agent locate the customer. The product also has the capability to automatically detect falls, which will trigger the same response to a Tunstall Agent. Regardless of the situation, the Tunstall Agent will stay connected to the individual until the situation is resolved. Because of the security offered by Tunstall’s contact centers, customers can continue to lead active lifestyles and live independently in their homes and communities. Tim Smokoff, CEO of Numera, said, “With our solution Tunstall customers will enjoy new freedom and a more independent way of life. The solution is cellular-enabled and designed to provide customers personal emergency response services whether they are at home or on the go.” The addition of mPERS solution will expand Tunstall’s reach in improving care management, decreasing healthcare costs, and helping provide better customer outcomes. The solution complements Tunstall’s vision of a “world where people have the freedom to live life to the fullest in a place of their choice.” Tunstall Americas offers telecare and telehealth solutions that primarily serve senior populations and individuals with disabilities.
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Guide to Personal Emergency Response Systems (PERS)
Each unit has an external label on the back of the base station, with the product name and serial number. Only Amber Classic or SelectX base stations that are placed in Common Area Mode by a professionally trained PERS system installer and are used without additional base stations, are included in the recall. Incidents/Injuries: The firm received one report of a pendant that failed to operate due to a low battery undetected by the base station in Common Area Mode. No injuries have been reported. Remedy: Consumers should immediately contact their system installer or a Visonic alarm installation professional to determine if their Amber base station is set to Common Area Mode, and if so, to either reset their unit to another mode or make other system changes, such as adding an additional base station. Only a professionally-trained PERS system installer can identify and modify the particular mode configuration. Owners are also reminded to manually test their Amber PERS pendant regularly for low battery status. Sold at: Visonic distributors and professional alarm installation firms nationwide from January 2008 through August 2013 for between $220 and $240 for the kits.
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Visonic Recalls Amber Personal Emergency Response System Kits Due to Remote Pendant Battery Signal Failure
And twenty to thirty percent of those who fall suffer moderate to severe injuries, such as hip fractures or head traumas, that can impact their ability to live independently. Known as Personal Emergency Response Systems or PERS, there are special home phone systems that work with a wireless call-button worn on a belt clip, wristwatch or necklace. If your loved one is injured or feeling suddenly ill they can press the call-button they are wearing, the button send a signal to the phone that calls a 24 hour monitoring service. The service center will dispatch help to your loved ones home plus place calls/text messages to you or a neighbor or a closer relative, depending on how you set up the service. Most people do not know this, but PERS providers can be national or local. Local PERS providers are companies typically affiliated with a county or city social service agency. If you search the words Personal Emergency Response Systems you will bring up the websites of the national providers.
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You also will have to pay an installation fee and a monthly monitoring charge which may cost from $10 to $30. Rentals are widely available through national manufacturers, local distributors, hospitals, and social service agencies. Monthly fees may range from $15 to $50 and include the monitoring service. Look for a service that allows for a month-to-month contractin case youare dissatisfied with, or you no longer require, the service. Lease agreements can be long-term or lease-to-purchase.
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